How a 20-vehicle commercial collector would run on QWTN

A day with QWTN

1. 05:30Each depot sees its own dayDepot-restricted users only see their depot’s jobs, notes, vehicles and containers. Recurring rounds are already on the schedule, and move around bank holidays.
2. 06:00Plan every driver at onceOptimise day pairs each available vehicle with a driver at the same depot, shares the open jobs, orders each route and starts and ends each vehicle at its depot. A vehicle empties at an open tip site when it is full, and stays inside the driving and duty hours set (9 and 10 hours by default, both editable). The dispatcher reviews it on the map, pins the jobs that must not move, then applies it to every driver’s app.
3. All dayWatch the day on the live boardEvery job and driver is on one screen, updating without a refresh: unassigned, assigned, en route, on site, done or problem. Late and at-risk jobs are flagged before the customer rings. The dispatcher drags a job onto another driver, compliance checks still apply, and both drivers are told. A message to a driver goes from the same screen.
4. At the weighbridgeWeights come from the ticketWeighbridge tickets can be entered or ingested from Avery and Precia-Molen indicators, with ANPR plate matching. A linked ticket’s weight is what the invoice uses.
5. Any timeCustomers help themselvesA customer with many sites logs in to the portal with an email code, books an extra lift, reports a missed collection with photos or asks for a quote. The request lands in an inbox, a dispatcher approves it, and it becomes a job on the schedule.
6. Month endBill from contracts, not from memoryRate cards sit on each customer and site: per lift, per tonne by EWC code, container rental, fuel surcharge, minimum charges and an annual uplift. The billing run shows every invoice before it is made. Missing weights are flagged first. Credit notes over a set amount need a second person’s approval.