All example use cases

Example use case, not a customer story

How a sole trader producing a few notes a week would run on QWTN

A man-with-a-van who clears waste for a few regular customers. A handful of transfer notes a week, no office and one phone.

  • 1person, one van
  • 3 to 5notes a week, assumed
  • 0staff or office
  • Solois the plan that fits

An invented business. The team, fleet and volume figures are assumptions for this example, not results from a customer.

Who they are and what goes wrong

A self-employed man-with-a-van who also clears waste for a few regular customers: two landlords, a small office cleaning contract and private homes. He is registered as a waste carrier, works from his phone and does his own invoices on Sunday night.

The law asks for a transfer note every time waste changes hands, kept for two years and produced within 7 days if asked. At a few a week that is a lot of writing the same details out again.

Notes get written on the back of an invoice, or not at all. The customer is not always there to sign, and the one that is needed is in the van, in a drawer or nowhere.

Business
Man-with-a-van and house clearance
Team
One person
Vehicles
One van
Volume
A few notes a week, assumed
Starting point
Paper pad and photos of old notes

A week with QWTN

  1. OncePut the carrier details inRegistration number, permit dates and the usual tip go in once. Expiry reminders on Solo warn before a registration or permit runs out.
  2. Before a jobCheck where the load is goingThe permit lookup and the waste site finder are free. A carrier he hands waste on to can be checked against the live Environment Agency register.
  3. On siteWrite the note on the phoneEWC code search finds the code from plain words. A saved client fills in the customer’s details. The customer signs with a finger, or gets a signing link if they are at work. Both sides receive the signed PDF.
  4. Regular jobPut repeat customers on a season ticketOne note covers repeat collections of the same waste for the same customer for up to 12 months, with renewal reminders. Each visit is logged against it.
  5. Sunday nightInvoice from the same recordQuotes, invoices and credit notes sit next to the notes. With his own Stripe or GoCardless account connected, an invoice carries a card or Direct Debit payment link.
  6. If askedProduce the note in secondsSigned notes are stored for two years on every paid plan, searchable by customer and date, and can be exported as PDF or CSV at any time.

What they use

  • Free note builder

    Fill in and download a transfer note with no account, for as long as you like. On the free route you keep the PDF yourself.

    Try the free note builder

  • E-signatures

    Sign in person on any phone, or send a link. Every signature records who, when and how, and a signed note is locked from edits.

    How signing works

  • Season tickets

    A schedule of collections under one note, with renewal reminders. Solo and up.

    Notes and season tickets

  • Client CRM, templates and load library

    A record per customer with contacts and sites, plus templates for the loads he carries most.

    The client record

  • EWC lookup and register checks

    Search the List of Wastes in plain words, and check carriers on the live EA register for free.

    Search EWC codes

  • Invoices and payment links

    Quotes, invoices and credit notes from the same job record, with card and Direct Debit links.

    Contracts and invoices

What it looks like

Screens from the QWTN demo workspace, with made-up data.

The free note builder on a phone, asking what waste is being moved, with note type and an EWC code search
The note builder on a phone. Demo screen.
The signing page a customer opens from a link, showing the transfer details to check before signing
The page a customer signs on. Example data.

The plan that fits

Free to start, Solo when notes need storing and signing

A one-off note costs nothing and needs no account, which covers an occasional job. A few notes a week for the same customers is where storage, e-signatures, season tickets and the client record start to save time, and that is Solo. One person is all the plan allows, which is all this business needs.

What would change it. If he takes on a driver and adds a second van, scheduling, the driver app and a second login need Carrier.

Compare every plan
  • Solo£12 a month, or £120 a year
  • 1person on this plan

No VAT charged. QWTN is not VAT-registered, so the price you see is the price you pay.

What to check first

The plan and feature details that matter most for this example.

  • Notes made without an account are not stored. Download the PDF and keep it for two years.
  • The driver app, scheduling and route planning start on Carrier.
  • Electronic notes and signatures have been valid since 2011, but he still has to describe the waste correctly. QWTN checks the fields are filled in, not that the description is right.

Where to go next

Write your first note now

No account needed for a one-off note. Pick Solo when you want storage and signatures.

Create a free note See pricing

Example use cases are illustrations, not customer stories.